Doctor Who and the Daleks problems
We've been getting reports of audio issues on the first disc in the Doctor Who and the Daleks boxset from Warner. Thankfully, it appears Warner have acknowledged the problem with the disc and are now offering a replacement program for those affected.
Below is an e-mail being sent by Warner regarding the issue, including an address to return your fawlty disc to for replacement:
We acknowledge that there is a problem with the audio for Dr Who & the Daleks. Warner Home Video takes consumer's concerns very seriously and quality is of paramount importance. WHV is happy to replace consumer's faulty discs if they send the disc only (not all the packaging) and we will send a new disc out to them.
The address for faulty DVDs should be sent to is:
Warner Home Video
98 Theobald's Road
Please ensure to include a return address for the replacement DVD.
Please note that this applies only to the UK versions, not the US/Canada or Australia/New Zealand editions